77kd Privacy Policy

1 Introduction and Scope

77kd ("we", "our", or "platform") operates a trusted online gaming service for players in Bangladesh. This privacy policy applies to all members and visitors who use the 77kd website (77kd.cam).

When you register with 77kd or use our services, you agree to the terms of this privacy policy. We treat the security of your personal information as our highest priority and are committed to keeping it strictly protected.

This policy has been prepared in accordance with the Digital Security Act applicable in Bangladesh and relevant data protection regulations. The 77kd privacy policy is an integral part of our Terms and Conditions.

2 Information We Collect

77kd may collect the following types of information:

2.1 Personal Identity Information

• Full name and date of birth
• Valid email address
• National ID (NID) or passport number (where verification is required)
• Current address and country of residence

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for withdrawals)
• Transaction history and amounts

2.3 Technical Information

• IP address and device identity (Device ID)
• Browser type and operating system
• Login time, session data, and cookie information
• Referral source and time spent on the platform

2.4 Gaming Activity Information

• Betting history and game selection
• Win and loss records
• Bonus usage and participation in promotional activities

3 How We Collect Information

77kd collects information in the following ways:

• Registration form: Information you provide when opening an account.
• Verification process (KYC): Documents submitted to confirm your identity.
• Transaction records: Financial information automatically collected during deposits and withdrawals.
• Cookies and tracking technology: Cookies used to improve your browsing experience.
• Customer support contact: Information provided through live chat or email.
• Third-party verification: Through approved service providers for identity and age verification.

4 Purpose of Using Information

77kd uses your information only for the legitimate purposes listed below:

• Creating, managing, and securing accounts.
• Processing financial transactions — completing deposits and withdrawals.
• Verifying age and identity (including 21+ confirmation).
• Preventing fraud, money laundering, and illegal activity.
• Supporting the implementation of responsible gaming policies.
• Providing personalized promotions and bonus offers.
• Developing and maintaining platform technology.
• Providing customer support and resolving complaints.
• Meeting legal obligations and complying with regulatory guidance.

77kd never sells your information to third parties for commercial purposes.

5 Sharing and Disclosure of Information

77kd may share your information with the parties described below in limited and specific circumstances:

5.1 Service Providers

Only the necessary information is shared with trusted technology partners who assist with payment processing, identity verification, software infrastructure, and fraud prevention.

5.2 Game Providers

Game studios such as Pragmatic Play, Spribe, JILI, and PG Soft operate under their own privacy policies. Technical data from game sessions may be transmitted to their servers.

5.3 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government or regulatory bodies, or anti-money laundering (AML) regulations.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, the new entity will be bound by the terms of this privacy policy.

6 Cookie Policy

Several types of cookies are used on the 77kd website:

• Essential cookies: Required to maintain login sessions and ensure security.
• Performance cookies: Help analyze site usage to improve the experience.
• Preference cookies: Save your language and display preferences.
• Marketing cookies: Used to display relevant promotional content.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some site functionality.

7 Data Security Measures

77kd has adopted industry-standard technical and organizational measures to protect your personal information:

• SSL encryption (TLS 1.2 or higher) is used for all data transfers.
• AES-256 encryption is applied to store sensitive information.
• Two-Factor Authentication is available for account access.
• Access to data is restricted to authorized staff only.
• Regular security audits and vulnerability assessments are conducted.
• A rapid response protocol is in place in the event of a data breach.

However, it is not possible to guarantee 100% security when transmitting information over the internet. You are responsible for keeping your password confidential and staying alert to unauthorized access.

8 Data Retention Period

77kd retains your personal information according to the following policy:

• Active accounts: All relevant information is retained for as long as the account remains active.
• After account closure: Financial and transaction-related information is retained for a minimum of five (5) years as required by law.
• Communication records: Customer support communication records are generally kept for up to three (3) years.
• Marketing preferences: Retained until you withdraw your consent.

After the designated period, data is securely deleted or anonymized.

9 Your Rights

As a member of 77kd, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: You may request deletion of your information in certain circumstances — though this may not apply fully where legal obligations exist.
• Right to restrict processing: You may request that use of your information be limited in certain cases.
• Right to portability: You may request your information in a structured format.
• Right to opt out of marketing: You may withdraw from promotional communications at any time.

To exercise these rights, please contact our customer support team.

10 Protection of Minors' Information

77kd provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

If it is found that a minor has registered on our platform, that account will be closed immediately and the related information will be deleted. Any parent or concerned party may notify us of this.

11 Third-Party Links and Services

Some third-party payment gateways and game provider services are integrated into the 77kd platform. These third parties have their own privacy policies and operate according to their own terms.

When transacting through bKash, Nagad, Rocket, or Upay, you are subject to their platform's privacy policy. 77kd is not responsible for how these third parties handle information.

12 Policy Changes

77kd reserves the right to update this privacy policy at any time. If significant changes are made:

• A notice will be published on the website.
• Registered members will be notified by email.
• The "Last updated" date at the top of the page will change.

Continued use of the platform after any changes will be considered your acceptance of the revised policy. We recommend reviewing this page regularly.

13 Contact

If you have any questions, concerns, or requests about this privacy policy, please contact us using the details below:

For more information, visit our FAQ page or read the About Us section.